senior operations specialist job description

senior operations specialist job description

They assess existing processes and systems, identify opportunities for improvement, and devise more efficient or cost-effective alternatives. Interacting with customers and suppliers, answering questions, and resolving issues. Depending on the industry, an operations specialist may progress to a supervisory, managerial or an analyst position but will often need a bachelor's degree to do so.At a minimum, an associate's degree is required to be an operations specialist with a bachelor's degree in business preferred. Desired skills for This training may last for a few weeks or months and may include shadowing current operations specialists and performing duties under supervision until they are comfortable enough to complete tasks on their own. Using operationss, senior specialist and staff specialists resumes, we found that both professions have similar skills such as "powerpoint," "excellent organizational," and "data analysis," but the other skills required are very different. IT support specialist job descriptions include specialization in network analysis, system administration, security and information assurance, IT audits, database administration, and web administration. Send Jobs to 100+ Job Boards with One Submission, Administration and Office Support Job Descriptions, Operations Specialist Interview Questions, Operations Administrator Interview Questions. Pay Range: Pay Range $54,600.00 - $84,000.00 - $113,400.00. Ensuring that all company policies are being followed by all staff members to ensure efficiency and safety in the workplace, Performing risk assessments to identify potential hazards in the workplace and developing plans for eliminating or reducing risks, Managing employee time sheets and scheduling shifts to ensure that staffing levels are adequate to meet business needs but not overstaffed, Responding to emergency situations such as fires, floods, or medical emergencies that may occur in the workplace, Conducting audits of facility operations to identify opportunities for improvement in efficiency or productivity, Working with management to develop and implement policies and procedures that promote safe working conditions in the workplace, Maintaining inventory of tools, equipment, and materials needed for specific jobs, Organizing work schedules to ensure that tasks are completed on time and that employees who are unable to work due to an injury or illness are replaced by temporary staff members or freelancers as needed, Reviewing incident reports to determine if any action should be taken to prevent similar incidents from occurring in the future, Serve as the primary point of contact for all operational inquiries, managing a high volume of inbound and outbound communication, Respond to customer requests and complaints in a timely and professional manner, escalating issues when necessary, Maintain up-to-date knowledge of company products, services, and policies, Train new employees on company procedures and protocols, Monitor and report on team performance metrics, identifying areas of improvement, Develop and implement process improvements to increase efficiency and effectiveness, Manage inventory levels, placing orders as needed, Coordinate with other departments to ensure smooth operations, Prepare and distribute weekly reports on operational activity, Handle sensitive information discreetly and in accordance with company policy, Serve as backup for other team members as needed, Bachelors degree in business, operations management, or related field, 7+ years of experience in an operations role, with at least 3 years in a senior/management capacity, Proven track record of streamlining processes and improving efficiency, Strong understanding of Six Sigma methodologies, Outstanding communication, presentation, and interpersonal skills, Masters degree in business, operations management, or related field, 10+ years of experience in an operations role, with at least 5 years in a senior/management capacity, Certification in Six Sigma or similar methodology, Experience working in a global organization. Within delegated authority, the Senior Operations Consultant will be responsible for the following duties: Coordination of operational services delivered from UNDP to RCO Enable the effective resource management and advise RC and consult UNDP RR on the optimization of resources/processes, in collaboration with the UNDP Operations Manager; The ideal candidate is a natural coordinator who has a strong sense of big-picture objectives and a sharp eye for detail. Served as project management resource in planning and execution of new Kister packaging installation and bottle filler rebuild project. You can find online courses and certifications that will help you develop these skills. Our AI resume builder helps you write a compelling and relevant resume for the jobs you want. Job Description. Bachelor's and Associate Degree Please review the list of responsibilities and qualifications. Build a professional operations, senior specialist resume in minutes. Strong people management and organizational skills. Please go to UNMJobs and search postings to view positions that are currently accepting applications. They also maintain the timely delivery of outputs and services to the clients and build the highest customer satisfaction. Senior Technical Recruiter/Talent Acquisition Specialist APAC . But about one out of every seven operationss, senior specialist didn't attend college at all. If you're hard-working and dedicated, Example Co. is an ideal place to get ahead. Ranked in the top 3 interns in the Philadelphia area for the Summer 2011 internship program. An operations specialist career can be a great way to start your career in business. Finance lead for the Protiviti India operations and supervising 2 direct reports. Coached new hires on strategy to increase performance ratio while adhering to compliance and Policy & procedures. Some of those differences include the skills required to complete responsibilities within each role. With experience, senior operations specialists can move into management positions, such as operations manager or director of operations. See the full list of operations, senior specialist skills. Their responsibilities include addressing any conflicts of questions regarding the contract, analyzing the possible risks posed by contracts, and working alongside the legal and procurement teams. ITIL, GIAC, CCNP, AOR, COR, CCNA, PMP, SSL, RHCT, CEH. Post a Job on Zippia and take the best from over 7 million monthly job seekers. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities . Contract administrators create and manage legal contracts from which the company participates. Our company is growing rapidly and is searching for experienced candidates for the position of operations senior specialist. Let us help: Develop and implement department-wide quality control measures, Recommend new procedures for increasing the efficiency of day-to-day operations, Maintain communication with operations manager, staff members, and vendors to ensure adherence to protocols across key touch points, Assist the operations manager in developing, planning, and coordinating operational activities, Oversee inventory management practices and improve them when necessary, Ensure that operations are in legal compliance with local and national regulations, Monitor day-to-day operations, report on performance, and recommend actionable improvements when necessary, Order supplies and manage inventory, coordinating with accounting and finance departments to adhere to budget, Create procedures and protocols (such as checklists) and distribute to staff, Communicate and coordinate with employees (including executive operations team) and vendors, Onboard and train new employees to ensure that they adhere to standard operating procedures, Proven organizational skills, including time management, Strong analytical and problem-solving skills, Self-sufficiency and an ability to work with minimal supervision, Strong verbal and written communication skills, Two or more years of experience in an operational or similar role, Proficiency with Microsoft Excel and other productivity applications and platforms. This means that operationss, senior specialist who are employed in the technology industry make 53.1% more than operationss, senior specialist who work in the transportation Industry. Skills : Sales, Management, Technical Support. According to a operations, senior specialist resume, "operations research analysts often present their data and conclusions to managers and other executives." Here are examples of responsibilities from real operations, senior specialist resumes representing typical tasks they are likely to perform in their roles. Extensively trained in customer service and troubleshooting. Moorhead, MN. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. As such, they are focused on the skills and competencies that are needed to enhance their experience in their specific field further. Under the direction of the manager, this position supports Fiduciary Officer(s) in the administration of Fiduciary accounts where the bank is acting as trustee, personal representative, conservator, guardian or agent. If you dont fill all of the qualifications, you may still be considered depending on your level of experience. Senior Accounting Specialist Provide leadership, AR system, and accounting knowledge to cash application specialists Coordinated or performed billing, customer service, cash application, collections, and periodic account analysis for accounts receivable school lunch program Researched, organized, and prepared clear, concise and grammatically accurate written assignments that were in accord with administrative procedures. in Execute amount due affidavits for attorneys to present in court for the bank in a foreclosure case. The work environment for a senior operations specialist is usually in an office setting, although travel may be required for training or meetings. The three companies that hire the most prestigious, Learn More About Operations, Senior Specialist Job Descriptions, Then choose from 10+ resume templates to create your, What an Operations Support Specialist Does, Operations Support Specialist Jobs Near Me. A senior operations specialist must have excellent communication and critical-thinking skills, especially in resolving process gaps and implementing quality standards. Email. In both careers, employees bring forth skills like customer service, powerpoint, and project management. They ensure that all entities to the contract will accomplish their obligations, as indicated in the contract. Job Description. SOC No. Once you have some experience in business, you can move on to becoming an operations specialist. Operations Specialist Senior Job Description, Bank Operations Specialist Job Description, Business Operations Specialist Job Description, Commercial Operations Specialist Job Description, Customer Operations Specialist Job Description, Deposit Operations Specialist Job Description, HRS Operations Specialist Job Description, QA Specialist / Senior Specialist Job Description, Intelligence Operations Specialist Job Description, Marketing Operations Specialist Job Description, Responsible for driving the overall execution of the GEHC customer service contracts, Assess business impact of reported incidents and assigning appropriate priority, Perform basic to intermediate level of Incident Triage for infrastructure or application related incidents, Leverage availabe triage tools to provide insights to support team driving towards faster resolution, Establish relationships for on going Incidents such as related applications, related infrastructure, application depenedencies, related changes, prior changes, etc, Lead and drive Priority 1 and Priority 2 outage bridges, Have overall accountability of all incidents in the shift, Oidentify and oversee the implementation of best practices, Act as SME to translate business objectives into plans that can be implemented for multiple and/or larger initiatives/ projects of a complex, high risk nature, including process redesign to compliment the change management/ product support strategy for the business unit, adhering to and maintaining established standards and practices, and developing specific deliverables for large, complex, high risk initiatives, Knowledge of high volumes equities trading operations particularly the practical workings of instruments such as international equities, futures, basket swaps, FX, options, CFDs, portfolio swaps & vanilla OTC derivatives, Exceptional and confident communications/interpersonal skills including demonstrated ability to communicate with external service providers and internal senior stakeholders, Experience managing external service providers and fund administrators, Experience supporting a high volume trading business a plus, Primary point of contact for call center issues and owns follow-up, Assist in sample acquisition & UDA collection process, Monitor daily communication with fulfillment center for any customer facing issues and concerns, Manage relationships with approved suppliers (assignments by category/commodity), Must be capable of conducting analysis and developing solutions in application of IT, Leads schedule management and provide responsive support to the PM and Government, Creates, issues, coordinates, modifies, updates, and maintains Task Order schedules, Subcontractor Task Orders, Travel Requests, Monthly Status Reports (MSRs), purchase requests, Manpower Reporting (annual basis), and trip reports, Builds partnership/relationship with the customer and seek out new opportunities from other contract sources, Minimum of 10 years Investment Banking experience, Senior Operations management experience advantageous, Minimum College degree in related field (management studies, logistics, economics), Experience working in a similar type role in an Operations capacity, Have over 8+ years of overall IT experience out of which at least recent 5 years spent in performing or leading IT Incident Management, Bachelors degree required or five (5) to seven (7) years related experience and/or training preferably in the pharmaceutical industry, Reviewing Credit Agreements, Promissory Notes & Credit Reports to ensure data quality, Working with the key stakeholders to make final determinations of corrections or acceptance of data, Participation in scoping exercises to determine all requirements to incorporate additional regulatory reporting schedules in the daily workflow (RTB), Working with Management to improve the accuracy of the company's Loan Reference Data files & process for input/reporting, Analyzing Reference Data attributes related to the KYC process & participate in any remediation exercises, A constant improvement of site usability in order to drive revenue and site performance through conversion strategies and insights and optimization of site, Drive local and global demand management process, Support testing of systems as required for maintenance and development purposes and resolution of technical issues with support of Site Operations Associate, Use of business insights to drive best practice and market trends and implementations of recommendations driven from this, Foster an effective working relationship with all internal departments and external providers impacted by ecommerce, Bachelor's degree preferred with at least three years related to customer service and mutual fund operations experience, 3.1.5-TO Mgmt, 3.1.5.3-Formal Reviews, 3.1.5.3.3-Tech Exch Mtgs, 3.2.2.2- SW Sustainment/Enhancement (3.2.2.2.1-3.2.2.2.16 except 3.2.2.2.5, 3.2.2.2.10, 3.2.2.2.12), 3.2.2.3- Support to SEC FSED SW Environments (3.2.2.3.1-3.2.2.3.4), 3.2.2.4.6-Prepare/Update Org Docs, 3.2.2.4.7-Plan/Schedule/Manage Org Booths & Provide Product Demos at Conferences, 3.1.5.3.3-Technical Exchange Meetings, 3.2.2.1-System & Software Acquisition Support (3.2.2.1.1-3.2.2.1.12), 3.2.2.2- Software Sustainment & Enhancement (3.2.2.2.1-3.2.2.2.16 except 3.2.2.2.5, 3.2.2.2.10), 3.2.2.3- Support to SEC FSED Software Environments (3.2.2.3.1-3.2.2.3.5), 3.2.2.4-IT Infrastructure Support (3.2.2.4.4, 3.2.2.4.6, 3.2.2.4.7, Able to work alone according to project milestones, Assist with tactics and strategies proposed for best delivery or performance, Respond to pre-sales questions which are operational in nature, QA/Troubleshoot launch issues and delivery discrepancies, Be a resource for Vendor on optimizations of CPM/CPMa campaigns, Provide explanation of optimization strategy to our internal teams and make sure they have the information they need to speak with clients, Budget submissions, input to business cases for new developments, tracking and monitoring of actual expenditure against plans, General knowledge of LDAP, NRPC, DNS, and TCPIP, Competent knowledge of Operating Systems on servers used for supporting systems, including Windows Server, and Linux, IBM Sametime, IBM Connections, IBM Traveler, Websphere, DB2, Tivoli, EMC SourceOne, TrendMicro, Cisco Ironport, General knowledge of firewalls, proxies, software distribution, network infrastructures, IP addressing, Experience working with outsourcing vendors, Proficiency in marketing automation systems (like Pardot/Hubspot) and integrating those systems with a CRM (Salesforce) other technologies (such as Salesforce Marketing Wave), Process commissions and fees from both external and internal customers in a timely and accurate manner, Enter check information into the Oracle system, coding and preparing statements, data entry of payments and filing, Process complex commissions processing for large offices and exceptions, Handle phone and electronic communication to the Service Team, other departments and sponsors, If candidate has strong analytic/statistic foundation, willing to train on the broader range of Advanced Statistical toolkit as needed, Collect feedback from Board Members for GM performance reviews, Coordinate best practice sharing (inside and outside of the organization), Requires relevant subject matter expertise in professional or technical area(s), Applies knowledge of internal/external business challenges to improve products, processes or services, Acts as a resource for colleagues with less experience within own discipline, Intermediary experience with major analytics platforms, A minimum of 3 years experience working in a major eCommerce or digital marketing organization, Specialized in Fibre Planning, Metro and Longhaul, Knowledge of infrastructure Technology, planning procedures and project estimates, Reliable and able to produce a high quality of work. Working as a Senior Operations Specialist typically requires 4 to 7 years of related experience. Project management and leadership experience. Manages the alignment of MOAA's communication . Job Description: Job Overview The Senior Specialist, Management Operations will contribute to the delivery of projects and initiatives that will support Inclusion and Development, Enable Business Transformation, and Operational Excellence within the Disney Legal and Global Affairs Department. Train and provide guidance to offshore team, Understand risks associated with these items to ensure breaks are prioritized, Communicate with internal operational departments as needed to develop an action plan for resolution, Work as part of various project groups designed to improve controls and efficiency, Identify areas for improvement & work with management to implement recommended changes, Partner with Corporate Reporting to ensure that our Regulatory Filings are accurate, Closely work with and communicate proactively with Media Solutions team to ensure that revenue objectives are met, Test ad creative for compliance of site specifications functionality, Become expert on site specifications on all ad units, Acts as a key contact point for i) clients, the Front Office and business partners (especially the Domestic Service Centre or DSC, which includes the Reconciliations and Investigations Teams) as it relates to client facing tasks, interactions, Department computer applications and systems, Bank/department computer applications and systems, Proficiency with personal computers pertinent mainframe systems and software packages (CDS, Euroclear, BBH), Outsourcing solution to meet the demands of their high net worth clients, Experience with Investment Banking products like swaps, fixed income securities, money market transactions, futures & options, The position holder must commit on continuous self-development, Solid understanding of Canadian investment vehicles and local securities legislation, Bachelors degree preferred with minimum of 3-5 years of relevant experience. The data included in this section may help you decide. 46 Journeyman Business and Financial Operations Specialist Group 4 47 Senior Business and Financial Operations Specialist Group 4 . Responsible for monthly revenue reporting and overall P . Communication skills: Operations specialists communicate with a variety of people, including their team, clients and other stakeholders. Find your future with us. As automation becomes more common, demand for senior operations specialists will increase because they will be needed to monitor and maintain automated systems. Provided written updates and reviews of ISO work instructions and procedures. The operationss, senior specialist who went onto college to earn a more in-depth education generally studied business and finance, while a small population of operationss, senior specialist studied accounting and psychology. Operations Specialist Job Description What is an Operations Specialist? Our AI resume builder helps you write a compelling and relevant resume for the jobs you want. View more details on operations, senior specialist salaries across the United States. include: Desired experience for Compared to other jobs, operationss, senior specialist have a growth rate described as "much faster than average" at 26% between the years 2018 - 2028, according to the Bureau of Labor Statistics. Excellent communication skills, both written and verbal. This is an excellent opportunity for a junior HR Operations Specialist who would want to join an organisation that provides you regional exposure and be given the empowerment to lead HR Operations in the Singapore office. [Organization X] knows that sensible processes are at the heart of a successful workflow. We're committed to being your source for expert career guidance. include: Desired experience for Assist in promoting sustainable practices and purchases through Apple Renew Program. The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Senior operations specialists are responsible for ensuring that the day-to-day operations of their organization run smoothly. Additional duties you will carry out include fostering positive employee relations and ensuring the legal compliance of HR operations practices. Senior operations specialists may also be tasked with developing new processes or procedures to improve efficiency or quality. Theyre also known for soft skills such as Analytical skills, Communication skills, and Interpersonal skills. Apply today! Make sure to be direct and concise when laying out the objectives, responsibilities, and qualifications for the role. Strong analytical and problem-solving skills Ability to use any BI tool is a plus image via shutterstock Sales Operations Manager Job Description: Example 5 As the Sales Operations Manager, you'll create scalable processes that ensure best practices in lead generation and database management. Tracking and reporting on operational performance. Please review the following job description: Provide guidance to teammates across the retail insurance organization, and to 3rd party vendors, in order to support firm growth and success. Assist with material and supplier nonconformities according to quality standards. Sample responsibilities for this position include: Qualifications for a job description may include education, certification, and experience. Desired skills for Business operations specialists evaluate, improve, and maintain an organization's core operational processes to ensure an efficient and productive workflow. Our growing company is hiring for an operations specialist senior. Prepared performance reports for volume tracking, data analysis, management reporting; facilitated departmental transparency. Whatever your preference, SSA has the right job for you. Technical skills can also include software and hardware knowledge, which can help you troubleshoot technical issues and identify the most efficient methods for completing tasks. Take their skills, for example. in SENIOR OPERATIONS SPECIALIST at Frontier Bank on KELOLANDEmployment. Update KPI on a daily, weekly or monthly basis. The level of stress is moderate, and the job requires the ability to work well under pressure. Project management and leadership experience. Whereas operationss, senior specialist tend to make the most money in the technology industry with an average salary of $88,210. This might include coming up with ways to streamline existing systems, finding ways to automate manual tasks, or creating new methods for handling customer service requests. Work with the Digital Archivist for creation, ingest, processing, storage, and maintenance of incoming digital and digitized materials, ensuring that they are processed into the same record groups as the paper collections that currently populate the bulk of our repository. Part of the People Operations function within the People team, they focus on ensuring the smooth and error-free execution of our day-to-day people operations. Arguably the most important personality trait for an operations, senior specialist to have happens to be analytical skills. Operations specialists can capitalize on this trend by becoming experts in quality control procedures. This will allow them to work with suppliers and vendors to ensure that the products and services they provide meet the requirements of their customers. Responsibilities for operations specialist senior, Qualifications for operations specialist senior. On average, business specialists earn a difference of $10,293 lower per year. Project Management of Global plans, projects, and operational initiatives leading to facilitate partnerships and enhance logistical performance. This role will have a direct impact on the experience of our Castlery crew across our offices in . We appreciate you taking the time to review the list of qualifications and to apply for the position. In this role, the focus will be on providing business integration support to the Supply Chain Operations Council as well as supporting key initiatives . Demand for these workers is expected to increase as companies continue to automate processes and improve efficiency. Share your open role with qualified operations specialists using the worlds largest professional network. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. SOC Title and Functional Description 15-2031 Operations Research Analyst - Formulate and apply mathematical modeling and other optimizing . If you want to become an operations specialist, the first step is to get some experience in business. This collection contains a set of NQS Job Titles/Position Qualifications, which define minimum qualifications criteria for personnel serving in defined incident management and support positions. This trend is leading to an increased demand for operations specialists who can help companies move quickly and adapt to changes in the market. They commonly work with a team of other specialists to ensure that all aspects of their company's business are handled in an efficient and effective manner. The tasks involved to perform this core objective include - analyzing business operations, identifying customer needs, and bringing people and departments together to attain the business objective. Day and night, your team tracks potential enemy targets and records their movement using complex radar equipment. Produced and edited video intro for The J Show on Final Cut Pro for YouTube content. In fact, contracts administrators are 2.8% more likely to graduate with a Master's Degree and 2.8% more likely to have a Doctoral Degree. An Operations Specialist is an experienced Operations professional that works with the senior management to help improve workflow and day-to-day business activities. Work is generally independent and collaborative in nature. We're searching for a driven individual who can help. Specialists are also highly trained on the competencies that are required of their specialty. With the increasing use of robots and other automated systems, operations specialists will need to learn how to work with these technologies in order to keep up with the latest trends. As an HR Operations Specialist, you will support diverse workforce administration processes, such as transfers, salary changes, promotions, and terminations. While operations, senior specialist responsibilities can utilize skills like "project management," "excellent organizational," "data analysis," and "shared services," some specialists use skills like "patients," "patient care," "exceptional client," and "troubleshoot.". Come to us in your pursuit of success. These documents can also be found on the Resource Typing Library Tool. The operations specialist's responsibilities may vary depending on the sector but generally include overseeing employees in their daily duties, optimizing processes and procedures to achieve maximum efficiency, and ensuring deliverables are met. Senior operations specialists are responsible for ensuring that the day-to-day operations of their organization run smoothly. The Senior Revenue Operations Specialist role will be responsible for collaborating with the Vice President of Sales to analyze and present sales data, create training and development materials and establish metrics and KPIs as the organization continues to add headcount, globally.

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